Medly Pharmacy Receive Custom eCommerce for Healthcare

Case Study

Okta, Shopify Plus, and Custom Node.js Worked Together for Secure, Encrypted Prescription Orders

Tasked with creating the “online corner drug store,” Plan Left rose to the challenge.

Medley website home page share on laptop, desktop, mobile, and tablet screens.

Our toughest case yet, Medly required custom development beyond previous requests. As always, Plan Left exceeded expectations.

Inventory

Management System

Headless

eCommerce Solution

Encrypted

Prescription Orders

A smart phone lays on the arm of a couch with a person holding an empty medicine pouch as the order from Medly.

Before We Started

Medly needed both a digital pharmacy and an online eCommerce store, where buyers could order prescriptions as well as typical drug store items. Buyers should be able to add prescription medications, health and beauty items, snacks, and holiday-themed goods to carts before entering a secure check-out process and having everything delivered within a few hours. When Medly approached Plan Left, we started from the ground up.

After We Were Done

The eCommerce website provided to Medly met every need, from patient privacy to inventory management, and from payment portals to third-party logistics. Patients could order prescriptions, shampoo, razors, and a bottle of soda to be delivered to their homes within hours without compromising their banking or health information.

Person sits at a table with an open laptop shopping the Medly website.
Custom design Medly product page shown on an open laptop as person shops the website.

Custom Design, Custom Software Development, and a Shopify Integration

When clients state a very specific set of requirements that don’t fit the usual turnkey solutions, Plan Left turns to custom solutions, including website design and software development that make possible what would otherwise be considered impossible. By integrating various available tools, such as Okta for identity management and Shopify Plus for a headless eCommerce experience, Medly soon received the exact website and eCommerce solution they needed.

Woman patient grabs COVID test from front door. Customer delivery service from hospital online clinic.

The Problem

Offering prescription medications in addition to eCommerce items presented a special set of challenges. Delivery services comparable to Amazon Prime or DoorDash complicated the need further. With several components to keep in mind—insurance, patient privacy, and payment portals—Plan Left knew a custom website with custom software was the only answer.

We were building an eCommerce site from the ground up with Plan Left and there were many pivots and unexpected turns we took while the project was underway. I appreciated Plan Left’s flexibility in working with me to solve for resourcing solutions and even at times working on good faith during times we needed to amend/extend an existing contract.

— Sr. Director of Product,

Medly

The Plan

Plan Left integrated an identity management and a secure, encrypted Rx order into a headless eCommerce store. We used Okta for the identity management solution, Shopify Plus for the headless eCommerce need, all built on a custom NodeJS platform. As part of the process, we also helped to set up third-party logistics, a warehouse management system, an order management system, a product management system, and an inventory management system.

Collagen peptides, organic whey protein and other supplements from various brands displayed on colorful shapes.

The Results

Medly received the exact solution needed to succeed.

Medly homepage on an open laptop screen.

The Plan Left Advantage

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Custom Design

Plan Left creates beautiful and functional websites tailored to your specific needs. Quality web design optimizes user experience and drives conversions.

Custom Development

Just like a custom suit fits you perfectly, Plan Left’s custom software development is tailored to fit your business needs and goals like a glove while giving you the ability to scale as your business grows.

eCommerce Development

Driving traffic to your website or app, bringing them all back again for another purchase—these things require a top-notch eCommerce experience, and we can give that to you.

Node.Js

Plan Left has mastered Node.js because this open-source server environment can develop high-performance web applications that are impressively efficient and capable of handling heavy traffic.

Looking for custom website and software solutions that seem impossible?

Plan Left can help.

What we did for Medly, we can do for you.