Go Vote TN Custom App Updates Exceed Expectations

Case Study

Plan Left Saved the State of Tennessee Time, Money, and Frustration With Updated Mobile App

Plan Left successfully integrated push notification messaging into an established mobile application, surpassing expectations with enhanced UX/UI design, upgraded content management, and simplified database and content storage.

Home page of Humphrey's County website shown on multiple devices - laptop, desktop, tablet, and mobile.

Project Highlights

The Go Vote TN app provided capabilities for discovering polling locations, candidate lists, and other voting-related information, but no push notification abilities.

UI/UX

UPDATED DESIGN

PUSH

NOTIFICATIONS

COMPATABILITY

CROSS-PLATFORM

Before We Started

The Go Vote TN app provided capabilities for discovering polling locations, candidate lists, and other voting-related information, but no push notification abilities.

Homepage of Visit Humphrey's County before the updated website.

After We Were Done

Because the app was built on an open-source Ionic platform, The State could enjoy cross-platform compatibility and a lower cost of development and ownership.

TNSOS received an updated interface that met modern UI/UX design standards, as well as team augmentation for training, onboarding support, and DevOps assistance for implementation. The standalone Laravel app provided content management capabilities that included user roles and permissions, push notifications, message scheduling, and queue status for content.

This specialized content management system allowed for the creation of a single database to which information in various formats from several databases could be transformed, sanitized, and migrated for ease of access to decades of documents, complete with edits and revision history.

Three people with two dogs on leashes walk down a forestry trail in Humphrey's County.

The Problem

TNSOS owned a mobile app built for Apple iOS and Android that allowed users to look up polling locations, candidate lists, and other voting/elections-related information, but that app had no push capabilities. Modification of the app was needed to enable push notifications, allowing messaging capabilities to authorized Elections and Communications users.

Additional challenges presented, including integration of client-provided APIs that required state regulatory and compliance standards.

The Plan

Plan Left offered two plan options, each with four specific components. These components included a mobile application and theme, message delivery, and a messaging interface and platform.

Using a Laravel base, the initial development of the app would be made easier using developer tools which could speed development for cost and time savings.

The developed app would utilize the existing relationship between Google and The State of Tennessee with the message delivery service provided by Google Firebase. This app development could also include a web-facing version built on a Laravel framework.

Visit Humphrey's County Tennessee homepage displayed on an open laptop.

The Results

The updated Go Vote TN app includes push notification capabilities and much more than the Tennessee Secretary of State requested, including team augmentation for training on the new app.

Hand holds a mobile phone with Visit Humphrey's County website displayed.

The Plan Left Advantage

Laravel

For true omni-channel experiences, Laravel development is your answer. From fully customizable websites to web apps, your business will be available anywhere, anytime, to anyone.

UX/UI

Effective UI/UX design leads to increased user engagement, higher user satisfaction, and better business outcomes.

App Development

With the right app, you can tap into the growing base of smartphone and tablet users, provide a dedicated and optimized experience for customers, and generate revenue directly from the app.

Need an App That Exceeds Every Expectation?

What we did with the State of Tennessee’s GoVoteTN App, we can do for you.